We ship Express worldwide. All packages are insured with a tracking number at a flat rate listed below:
We offer free priority shipping on all orders over 650€, excluding any applicable customs duties and taxes (see 'DUTIES & TAXES' below). Please note that free shipping will be applied automatically at checkout. For orders outside the EU, additional customs fees may apply.
Please allow up to 1-2 business days to process your order. Orders above 1000€ may take additional 1-3 business days for the customs declaration.
Once the package is scanned out of our warehouse, the estimated delivery period is as below:
The delivery period is an estimate and is not guaranteed. We will always aim to deliver your goods within the estimated delivery period, however, please take into account external issues that may arise outside of our control.
If you suspect your package is delayed, lost or stolen, please contact [email protected] with any supporting information so that we can best assist you.
All duties and taxes are included in the final price at checkout and covered by us via DDP (Delivery Duty Paid) shipping for orders within the EU. For orders outside the EU, customs fees may apply and are not covered by us.
Summer We are on summer break from 15 – 19 August.Any orders made from the 12th of August will be processed from the 22nd of August.
Christmas To receive your orders on time, we advise you to place the order before the following dates:
We are closed between 24 Dec–2 Jan. Any orders made during this period will be shipped after 2 Jan 2023.
Extended holiday return period If your order was placed after 1st December, you will have until the first week of January to return the item(s) bought during this time. If you have any questions, please contact [email protected].