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Ottolinger ships worldwide, all packages are provided with tracking number.

 

Holiday Information

In order to receive your OTTOLINGER gift orders in time for Christmas, please place your online orders by the following dates:

Germany – before 2pm, 21st December 2020

Europe – by 4pm, 18th December 2020

Rest of World – by 2pm, 17th December 2020

Please be aware that the distribution center will be closed between  24Dec–2Jan

Extended Returns Period

If your order was placed 1st December 2020 onwards, you’ll have until 10 January 2021 to return purchases bought during this time.

 

Free shipping

Ottolinger offers complimentary priority shipping on all orders above 500€. Please note that free shipping will be applied to your order at checkout.

 

Shipping costs for orders under 500€

-Germany 7€

-Rest of EU 15€

-All other countries 20€

 

Delivery Times

-Germany 2-3 business days

-Rest of EU 2-5 business days

-All other countries 3-7 business days

Please allow us up to 2 business days to process your order.

Delivery days are estimates and are not guaranteed. We will always try to deliver your goods within our estimated delivery times, but actual delivery times are sometimes outside our control.

 

Duties and Taxes

-EU: All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. 

-Outside EU: Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country. Please be advised that it is your responsibility to pay for these extra charges. 

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